The Nigerian Communications Commission (NCC) has acknowledged the Quality of Service (QoS) challenges currently being experienced in Abuja, which have affected the quality of experience of telecommunications subscribers in the Federal Capital Territory.
In a statement signed by its Head of Public Affairs, Mrs Nnenna Ukoha, the Commission said it has already taken steps to address the situation.
According to the statement, the NCC is collaborating with major stakeholders and licensees to resolve the challenges, which were largely caused by disruptions in diesel supply affecting IHS Nigeria Limited, the colocation provider responsible for powering Airtel and MTN base stations in the affected areas.
The Commission explained that the service disruptions stemmed from the activities of the National Oil and Gas Suppliers Association (NOGASA), which interrupted diesel supplies to critical telecommunications sites, leading to service outages across parts of Abuja. It reaffirmed its commitment to ensuring seamless communication services nationwide and emphasised the importance of a reliable power supply to the delivery of optimal telecommunications services.
The statement added that the NCC is actively engaging relevant stakeholders to address the diesel supply constraints and explore sustainable solutions. It also urged all parties to work collaboratively to swiftly remove the bottlenecks affecting diesel supply to critical telecommunications infrastructure arising from NOGASA’s actions.
The Commission reiterated its commitment to fostering a conducive environment for the growth and sustainability of telecommunications services in Nigeria.
