…. Urges Personnel to Treat Members of the Public as Valued Customers in the Service of Protecting Lives and Property
The Assistant Inspector-General of Police in charge of Zone 7 Headquarters, Abuja, AIG Victor Olaiya, psc(+), has joined officers and men of the Nigeria Police Force nationwide in commemorating the **2025 Police Customer Service Week**, a special observance dedicated to strengthening the partnership between the Police and the citizens they serve.
According to a press release signed by the Police Public Relations Officer, Zone 7 Headquarters, Abuja, ASP Halima Mohammed, the annual celebration highlights the ideals of SERVICOM, which emphasise commitment to national service, prompt and efficient service delivery, respect for citizens’ rights and needs, and dedication to fairness, honesty, transparency, and effectiveness in public service.
In his remarks, AIG Olaiya described policing as a service-oriented profession with citizens at its core. He stated that the week provides an opportunity for officers to reconnect with their host communities, reinforce public trust, and showcase the Force’s dedication to professionalism, empathy, and accountability.
He commended various Police Commands for organising community engagement programmes, open-door sessions, and outreach initiatives designed to strengthen police-citizen relations. He further encouraged personnel to continually view members of the public as valued customers in the noble business of safeguarding lives and property.
Reaffirming that excellent service delivery remains a core value of the Nigeria Police Force under the leadership of the Inspector-General of Police, IGP Kayode Adeolu Egbetokun, PhD, NPM, the AIG charged officers to uphold integrity, fairness, and respect for human rights in all operations.
While expressing appreciation to members of the public for their support, cooperation, and confidence in the Police, AIG Olaiya assured that the Force remains committed to improving service delivery and enhancing community partnerships for a safer and more secure society.
He also urged citizens to report suspicious activities and criminal acts through approved channels, assuring them of confidentiality and a prompt response, even as he warned criminal elements to desist from actions capable of disrupting public peace. He stressed that the Police remain vigilant and resolute in maintaining law and order across the Zone.
