The National Identity Management Commission (NIMC) has issued a public advisory outlining important guidelines for accessing and managing the Self-Service Modification Portal for National Identification Number (NIN) records.
In a statement signed by the Head of the Corporate Communications Unit, Mr. Kayode Adegoke, the Commission cautioned applicants to adhere strictly to the prescribed usage instructions to avoid access issues and potential delays in data modification processes.
According to the advisory:
Single Browser and Device Access: Each self-service account is strictly tied to the browser and device used during initial registration. Access is only permitted from that original environment.
Modification Restrictions: Users attempting to log in from a different device or browser than the one used during registration may face access issues and failed modification attempts.
Cache Clearing Warning: Clearing the browser cache will reset access credentials tied to the browser, potentially locking users out of their accounts. Once locked, an official unlinking request must be initiated to restore access.
Unlock Attempt Limits: Users are allowed a maximum of five (5) unlock requests. Exceeding this limit means no further unlock attempts will be processed, reinforcing the need for caution and compliance.
“These protocols are part of broader efforts by the Commission to safeguard the identity and personal data of all Nigerians using the self-service modification portal,” the statement emphasized.
NIMC has urged all users to follow these guidelines diligently to ensure uninterrupted service and prevent avoidable complications. The Commission also reassured the public of its commitment to enhancing security and efficiency in data management systems.
For additional support or inquiries, members of the public are encouraged to reach out via the official customer support email: nimccustomercare@nimc.gov.ng
