The Nigerian Postal Service (NIPOST) has unveiled an automated digital payment platform for inbound international parcels, marking a significant step towards modernising Nigeria’s postal and logistics services.
The platform, launched on Thursday in Abuja, is designed to streamline customs payment processes, eliminate long queues, ensure transparency, and accelerate parcel clearance for individuals and businesses engaged in cross-border trade.
Speaking at the event, Minister of Communications, Innovation and Digital Economy, Bosun Tijani — represented by the ministry’s Permanent Secretary, Rafiu Adeladan — said the initiative demonstrates how technology can transform public service delivery.
“This collaboration between NIPOST and its private-sector partners shows what happens when government institutions stop working in isolation and start working in partnership with innovators, with technology, and with citizens at the centre of our thinking,” Tijani said.
He noted that the platform addresses long-standing frustrations such as hidden charges, slow processing times and overcrowded service points, issues which have hindered trade and small business growth in the digital economy.
Postmaster General, Tola Odeyemi, described the project as a major milestone in NIPOST’s transformation journey, combining traditional postal services with fintech innovation. She said the first rollout phase covers inbound parcels, while subsequent phases will expand to export services through the upcoming TradePost initiative.
“For the government, this means transparency and efficiency. For customers, it means speed, convenience, and confidence,” Odeyemi said, adding that the system enables real-time revenue remittance to government accounts.
Technology partners, including Paystack CEO Shola Akinlade; Sendbox co-founder Olusegun Afolahan; and Messenger co-founder Essien Etuk, applauded NIPOST’s digital shift. Etuk noted that the initiative marks progress toward “happier customers, faster deliveries, and more revenue for both NIPOST and the broader digital economy.”
NIPOST stated that the innovation aligns with the Federal Government’s Renewed Hope agenda to strengthen digital public infrastructure and deepen public-private collaboration to boost competitiveness and improve service delivery nationwide.
