The NNPC Retail has identified both the station and the individuals involved in under-dispensing fuel to customers and has taken appropriate disciplinary action against the staff.
In a statement on the NNPC Limited X (former Twitter) handle, the company said that measures have already been put in place to prevent any future recurrence of such incidents across our retail network.
“We encourage our customers to always report any areas in need of improvement at our over 900 stations through our Social media channels and Customer care lines: O9091000086-7.
“We regret this unfortunate incident and will continue to uphold the high standards and quality of service that are hallmarks of the NNPC Ltd. brand, the statement said.
The position of the NNPC was a sequel to a recent video circulating on social media depicting NNPC Retail Ltd. service agents, under-dispensing fuel to customers.
