September 25, 2022

NAHCON To Pilgrims: We Apologize For Any Embarrassment We May Have Caused You

2 min read

….Regrets all inconveniences

The National Hajj Commission of Nigeria (NAHCON) has apologized for its incapacitation in discharging its responsibility fully, majorly due to last-minute setbacks that frustrated its plan to conclude the airlift of pilgrims by 27th June of this year.

According to a press release signed by the NAHCON AD, Public Affairs, Fatima Sanda Usara, she gave assurance that Commission will refund all affected pilgrims with their Hajj fares while it will work towards improving its deficiencies next time.

An excerpt is the full text of the press release:

The National Hajj Commission of Nigeria (NAHCON) humbly acknowledges the following: that it owes deep and unreserved regrets to entire intending pilgrims to the 2022 Hajj for the hardships and disappointments experienced during outbound airlift operations to the holy land. The Commission offers similar apologies to the federal government of Nigeria, State Pilgrims’ Welfare Boards, Private Tour Operators, and the general public for any embarrassment the situation of the past few weeks might have caused.

Sadly, despite all efforts to airlift all Nigerian intending pilgrims to Saudi Arabia for the 2022 Hajj, NAHCON was incapacitated in discharging this responsibility fully, majorly due to last-minute setbacks that frustrated its plan to conclude the airlift of pilgrims by 27th June of this year. Unfortunately, the chartered flight option that gave so much hope to NAHCON and the Private Tour Operators’ leadership also became a failure as their IBAN accounts failed accreditation by the respective authorities in Saudi Arabia.

Specifically, the following numbers of affected pilgrims would not make it to Saudi Arabia before the closure of Jeddah airport, hence they are sadly bound to miss this year’s Hajj. They are Nine (9) pilgrims from Bauchi state; 91 pilgrims from Plateau state; 700 pilgrims from Kano state and an estimated 750 pilgrims from the Private Tour Operators sector.

The Commission gives assurance that all affected pilgrims will be refunded their Hajj fares while it will work towards improving its deficiencies next time. NAHCON has learned a lot of lessons and is determined not to have a repetition of the unfortunate situation. Management knows that no number of apologies could pay for the disappointments some Muslim faithful are currently experiencing as a result.

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