The National Hajj Commission of Nigeria (NAHCON) has sought a refund from the Saudi Arabian company that is in charge of catering services to Nigerian pilgrims at Mina.
The request was made through a letter by NAHCON Chairman, Alhaji Zikrullah Kunle Hassan and dated July 10, 2022.
Alhaji Hassan made this disclosure when he visited Nigerian pilgrims in their various tents at Mina, Saudi Arabia.
Titled Letter of complaint on Mashai’r Feeding Services For Hajj 2022, the letter was addressed to The Chairman, Company of Mutawifs for Pilgrims of African Non-Arab Countries…
He said to bring to your kind attention complaints on the inadequate and poor standard of meals supplied to Nigerian pilgrims at Mina,
“If not that it was quickly addressed by the Commission, it would have led to a serious security breach at the Mashair.”
Alhaji Hassan said that most affected States complained of
Tasteless food, No water, No juice and also late delivery of meals, and Food monotony among other complaints which has led to the rejection of meals by Nigerian Pilgrims
The NAHCON boss, therefore, said “Given the above, The Commission sought that refund should be made to aggrieved pilgrims total of unsupplied and rejected meals.”
Alhaji Hassan said that state pilgrims’ welfare boards were in the past responsible for engaging catering companies but said the reverse was the case this year as the Saudi Arabian company in question insisted on taking over the function.
He commended Nigerian pilgrims for Civility, Patriotism, and perseverance and assured pilgrims that NAHCON will seek redress in any way to protect the interest of Nigerian Pilgrims at all times.
The NAHCON delegations visit to all was done to share ideas, rub minds, and feedback for enhanced service delivery to Nigerian pilgrims while in Saudi Arabia.
NAHCON Chairman and his management team were commended by the Nigerian Pilgrims for their good work, and selfless service and also asked for the inclusion of Nigerian local dishes in subsequent Hajj operations.
