The Consumers Are Kings – Dr Pantami

As part of an effort to enhance effective and efficient service delivery to Nigerians, the Honourable Minister of Communications and Digital Economy, Dr Isa Ali Ibrahim Pantami FNCS, FBCS, FIIM today received a briefing from the Management of Nigerian Communications Commission (NCC), led by its Executive Vice Chairman, Prof Umar Garba Danbatta at the Ministry’s Corporate Headquarters, Abuja.

The Honourable Minister, Dr.  Pantami while making his brief remarks reminded the EVC and team that their main responsibility as the regulator is to protect the consumers, while emphasizing that the customer is a king.

The Minister reminded the commission that governance is all about teamwork, maintaining that the success of the commission is also the success of the ministry being its supervisor.

The objectives of Nigerian Communications Commission includes:

  • To promote the implementation of the national communications or telecommunications policy as may from time to time be modified and amended.
  • To establish a regulatory framework for the Nigerian communications industry and for this purpose to create an effective, impartial and independent regulatory authority.
  • To promote the provision of modern, universal, efficient, reliable, affordable and easily accessible communications services and the widest range thereof throughout Nigeria.
  • To encourage local and foreign investments in the Nigerian communications industry and the introduction of innovative services and practices in the industry in accordance with international best practices and trends.
  • To ensure fair competition in all sectors of the Nigerian communications industry and also encourage participation of Nigerians in the ownership, control and management of communications companies and organisations.
  • To encourage the development of a communications manufacturing and supply sector within the Nigerian economy and also encourage effective research and development efforts by all communications industry practitioners.
  • To protect the rights and interest of service providers and consumers within Nigeria.
  • To ensure that the needs of the disabled and elderly persons are taken into consideration in the provision of communications services.
  • To ensure an efficient management including planning, coordination, allocation, assignment, registration, monitoring and use of scarce national resources in the communications sub-sector, including but not limited to frequency spectrum, numbers and electronic addresses, and also promote and safeguard national interests, safety and security in the use of the said scarce national resources.