Voice, Data Services Affected By Undersea Cable Cuts Restored Says NCC

The National Communications Commission (NCC) has declared that services have now been restored to roughly 90% of their peak utilisation capacities, following the disruption on March 14, 2024, which interrupted data and phone services due to cuts in undersea fibre optics along the coasts of Senegal and Cote d’Ivoire.

According to a press release on Monday, 18th March 2024 signed by the NCC Director of Public Affairs, Reuben Muoka, said that all operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.

“Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivity to bring back the situation to normalcy.

“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts, the statement concluded.